Involvement can be maximized when employees’ knowledge and experience come together in teams. A team is a group of two or more people who are mutually accountable for the accomplishment of a purpose and specific performance goals. Teams often work in close physical proximity, pooling their talents, skills, and knowledge for the good of the organization. With proper training, teams become components of a system, working toward the
common goal of quality and process improvement. Successful teams have structured and detailed roles for all team members. Understanding how everyone can contribute allows the team to function efficiently and effectively
Sponsor/champion:-
A team sponsor’s primary responsibility is to remove any obstacles to team success. The sponsor is typically a member of upper management who supports a project team’s activities, helps secure resources, and clears a path in the organization. It is important that a sponsor be high enough in the organization to overcome any organizational difficulties encountered by the team. In addition, the sponsor should feel accountable for the team’s outcome and have a personal desire to see it succeed.
Leader:-
This is the person who manages the team: calling and facilitating meetings, serving as meeting timekeeper, handling or assigning administrative details, orchestrating all team activities, and overseeing preparations for reports and presentations. Ultimately, it is the leader’s responsibility to create and maintain channels that enable team members to do their work.
Member:-
Leadership from the team sponsor and the team leader is essential, but team success ultimately lies with the members themselves. Team members lead by example when they fully utilize their knowledge and skills to achieve the team goal. This requires that team members:
— Attend meetings.
— Communicate clearly and honestly.
— Attempt to reach consensus.
— Participate in task- and maintenance-type activities.
— Exhibit accountability for team success.
— Complete assigned tasks on time
Facilitator:-
The main responsibility of the facilitator is to help the team work effectively. The
facilitator can play a critical role by asking questions that encourage the group to look at
things from a different view. The facilitator should assist the team with the technical aspects of
improvement, such as process mapping, selecting data collection strategies, and using
relevant analysis tools. In many teams, the leader also serves as the facilitator.
